Romantic Horizons, a division of Ascent Horizons, LLC


Frequently Asked Questions

Who is Romantic Horizons?

About This Site?

Ordering and Shipping

What is your return Policy?

Who is Romantic Horizons?

Romantic Horizons is growing Online Store offering products that increase the pleasure derived from romantic encounters.   We are continually increasing our product line and searching for better ways to fan the flames of passion.   We welcome suggestions and comments as well as requests.

e-mail us at:    support@romantichorizons.com

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About this Site?

We have created this website to be an enjoyable place to visit and are continually seeking ways to serve you better.    Future plans include the addition of Romantic stories. 

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Ordering and Shipping

We accept Visa, MasterCard, Discover and Pay Pal.   Soon we will be adding American Express and eChecks.

Shipping charges are a flat rate per dollar amount. 

                    $4.95 for orders $0.01 - $24.99

                    $5.95 for orders $25.00 - $49.99

                    $6.95 for orders $50.00 - $74.99

On orders over $75.00, shipping is free.   In addition, many special offer items include free shipping.

Typical orders are received in 5 to 7 business days.  We keep a watchful eye on shipments and make every effort to expedite all orders.

Products discretely shipped under the name Ascent Horizons, LLC

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What is your Return Policy

If you are not satisfied with your purchase for any reason, you may return it for an exchange or store credit, less any shipping and handling  charges, postmarked within 14 days of receiving your order (*see exceptions below). Returned items must be in their original plastic, in unworn, brand new condition with tags attached.  Exchanges are limited to one, per order. Original shipping is not refundable. However, we do not charge customers again to ship their exchange.

 *Exceptions: Exchanges and store credits WILL NOT be issued on the following ...

NOT returnable. All sales of closeout merchandise are FINAL. These items are sold at a tremendous discount and no returns will be accepted. These items are clearly marked "Final Sale" on the product page, shopping cart page, and invoice.                

All items are thoroughly inspected for defects before shipping.

 

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You must be 18 years or older to order from Romantic Horizons. This site does NOT contain any sexually explicit material, however some of the content may be sexual in nature. 


Romantic Horizons
Copyright © 2005  Ascent Horizons, LLC. All rights reserved.
Revised: 04/28/06.